Customer Testimonials & Reviews

Review Us

     
New Season Restoration is rated 4.9 out of 5 based on 63 reviews from around the Web.
2017-07-14
     
My upstairs toilet water line broke while I was on vacation. Water ran from upstairs, down to kitchen and nook and down into basement bedroom. New Season...
2017-07-11
     
New Seasons way surpassed my best hope to restore my parents' home. We feel extremely lucky to have found them. Our insurance company recommended New...
2017-06-06
     
We had a hot water pipe burst in the storage side of our basement. New Season took care of all the moisture levels in the boards and sheet rock. Mike and Deb...
2017-03-08
     
A very good experience! Andy, Jose & Luis were professional, hard working and compassionate. I would highly recommend NSR and this crew.
2017-03-04
     
Had a fire in a bedroom in my house. Great staff,very helpful and pleasant ladies came in to clean and deodorize from the soot. Would recommend NewSeason for...
2017-03-01
     
We had a sewer pipe break in the wall behind the cabinets below our kitchen sink as indicated by rapid swelling/cupping of our hardwood floors. I contacted...
2017-02-06
     
After flooding my basement from the laundry sink, these guys where at my house the same afternoon! Told me what to expect and where back the next day to stop...
2017-02-01
     
I'd been in my new home for just over a year and experienced my basement flooding. Dirty nastiness up in my home! NewSeason Restoration has been extremely...
2017-02-01
     
I'd been in my new home for just over a year and experienced my basement flooding. Dirty nastiness up in my home! NewSeason Restoration has been extremely...
2017-01-30
     
Great experience for us. Prompt response and great follow up from Deb. Wish other company's could follow there guidelines for great customer service.
2017-01-26
     
Andy Lopez is the restoration supervisor that was assigned to our project. our condo is on two levels. The drains for the two upper level toilets backed up...
2017-01-19
     
I woke up one Saturday morning ready to start my day with a nice, hot shower. Turned on the water ... it was COLD. Hmmm. Down to the basement I go to...
2016-12-28
     
Andy Lopez was the Field Supervisor for our house roof leak and mold remediation. He was very professional, knowledgeable about construction design, and he...
2016-12-28
     
These guys were awesome. Andy the project manager was very professional and super responsive throughout the whole process. They did thorough work.
2016-12-06
     
The team was very informative, efficient and courteous. A great team to have during the water mitigation.
2016-08-01
     
Sonja and Russel are amazing people and I love working with them. Good, honest business owners that will make sure your job is done right.
2016-05-14
     
Our house is under contract, and the inspector found that our sump pump was non-operational and there was standing water and some moldy debris in our crawl space (we had no idea). We were under a tight deadline to get the issue resolved for the new buyers. We called several mold mitigation/restoration companies that never called us back, and another that gave us a high dollar quote. It wasn't covered under insurance, but my agent recommended NewSeason, and THEY called ME right away to come out and assess the situation. They were out within a couple of hours and gave us a much more reasonable quote for services. Andy Lopez was great and took the time to explain exactly what needed to be done to resolve the situation, and we got it scheduled right away. The water and mold have been removed and the vapor barrier installed. Even though this whole thing was a surprise to us, and we weren't prepared for the expense, NewSeason made us feel as though we were doing the right thing, and the buyers will be happy with the results. I highly recommend them!
2016-04-26
     
This is an awesome company to work with. They were here 1 1/2 hours after I called and did a fantastic job cleaning up my flooded laundry room.. I cant say enough about the professionalism of Andy and Matt. In a nutshell great People, great company.. Thank you all.
2016-04-22
     
Finding great service companies is so hard to do these days, and having worked with New Season restoration for several years now, in my Insurance Agency, I can say unequivocally that they are truly a Champion for the client in need. They are fast, reliable, pay close attention to the needs of the client, and are both professional AND pleasant to work with. I recommend them 100%.
2016-04-22
     
NewSeasons was fast and efficient. They quickly replied to our call and came to our home the next day to assess our mold problem. Andy was very competent and reassuring. He moved heavy items for us and disposed of carpet and plaster neatly. He was all one could ask for to help out in such a distressing time.carole murdock